PicPure · We're here to help
Have a question or need help? Reach out to us:
hello@sheetmind.comIs my photo data safe?
Absolutely. All photo analysis is performed 100% on your device. Your photos are never uploaded to any server. We take your privacy very seriously.
What types of photo issues can PicPure detect?
PicPure can detect blurry photos, closed-eye portraits, bad exposure (too dark or overexposed), duplicate and similar photos, screenshots, and large files taking up storage space.
Can I recover photos after deleting them?
Deleted photos are moved to the "Recently Deleted" album in your Photos app, where they remain for 30 days before being permanently removed. You can recover them from there.
How do I manage my subscription?
You can manage or cancel your subscription at any time through Settings > Apple ID > Subscriptions on your iPhone. Your subscription will remain active until the end of the current billing period.
How do I restore my purchase on a new device?
Open PicPure, go to the subscription screen, and tap "Restore Purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
The scan is taking too long. What can I do?
You can narrow the scan range by selecting a specific time period or album in the scan settings. You can also enable incremental scanning to skip previously scanned photos.
Why does PicPure need access to my photo library?
Photo library access is required so PicPure can analyze your photos to identify issues. This access is used only for local on-device analysis — nothing leaves your phone.
If you have any other questions, feedback, or feature requests, please don't hesitate to email us at hello@sheetmind.com. We typically respond within 24 hours.
PicPure · 我们随时为您提供帮助
有问题或需要帮助?请联系我们:
hello@sheetmind.com我的照片数据安全吗?
完全安全。所有照片分析均 100% 在您的设备上进行,您的照片不会上传到任何服务器。我们非常重视您的隐私。
PicPure 可以检测哪些照片问题?
PicPure 可以检测模糊照片、闭眼人像、曝光异常(过暗或过曝)、重复和相似照片、截图以及占用大量空间的大文件。
删除照片后可以恢复吗?
删除的照片会被移至"照片"应用中的"最近删除"相册,在那里保留 30 天后才会被永久删除。您可以在那里恢复它们。
如何管理我的订阅?
您可以随时通过 iPhone 的"设置" > "Apple ID" > "订阅"来管理或取消订阅。您的订阅将在当前计费周期结束前保持有效。
在新设备上如何恢复购买?
打开 PicPure,进入订阅页面,点击"恢复购买"。请确保您使用的是与原始购买相同的 Apple ID 登录。
扫描时间太长怎么办?
您可以在扫描设置中选择特定的时间段或相册来缩小扫描范围。也可以启用增量扫描来跳过已经扫描过的照片。
为什么 PicPure 需要访问我的照片库?
照片库访问权限是为了让 PicPure 能够分析您的照片以识别问题。此权限仅用于设备上的本地分析——不会有任何数据离开您的手机。
如果您有任何其他问题、反馈或功能建议,请随时发送邮件至 hello@sheetmind.com。我们通常会在 24 小时内回复。