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mobileMD Support

We're here to help you get the most out of mobileMD.

✉️ Contact Us

Have a question, found a bug, or want to suggest a feature?
Reach out and we'll get back to you as soon as we can.

hello@sheetmind.com

Frequently Asked Questions

What file formats does mobileMD support?

mobileMD reads .md (Markdown) files. It renders standard Markdown, GitHub Flavored Markdown (tables, task lists, strikethrough), LaTeX math formulas, Mermaid diagrams, footnotes, and common HTML tags.

How do I open a file?

From the home screen you can open a local file from your device, or paste a URL to fetch a Markdown document from the web. Recently opened files and favorites are shown on the home screen for quick access.

What is Reading Mode?

Reading Mode is a distraction-free, immersive view that hides the navigation bar and status bar. A reading progress indicator appears at the top. Tap anywhere to show the control bar; long-press to select text.

Can I edit Markdown files?

Yes. Tap the edit button in the viewer toolbar to open the built-in editor with live preview. A formatting toolbar helps you quickly insert headings, bold, links, images, code blocks, and more.

How do I export or share a document?

In the viewer, tap the menu (⋮) and choose Export. You can export your document as a PDF or HTML file, or send it to a printer directly from your device.

Why do Mermaid diagrams not render?

Mermaid diagrams are rendered using an online service. Please make sure your device is connected to the internet. If the diagram still doesn't appear, try refreshing the document.

How do I change the reading theme or font?

In the viewer, tap the settings icon (sliders) in the toolbar. From there you can choose from 20 reading themes, 16 code themes, adjust font size, and switch between serif and sans-serif body text.

What is mobileMD Pro?

mobileMD Pro is an optional subscription that unlocks advanced features. You can manage or cancel your subscription at any time in Settings → Apple ID → Subscriptions on your device.

How do I restore my purchase?

Go to the app's Settings screen and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to subscribe.

What languages does the app support?

The app interface is available in English, Chinese (Simplified), Japanese, German, French, Spanish, Russian, and more. The app follows your device language automatically.

🔧 Troubleshooting

💳 Subscription & Billing

All subscriptions are processed by Apple through the App Store. mobileMD does not store or have access to your payment information.

📱 System Requirements